We want you to be happy with your purchase. Please read the return and refund policy below.
1. Eligibility for Returns
Returns are accepted only if:
- Wrong product received
- Damaged product delivered
- Defective product
You must notify us within 48 hours of delivery.
Note:
We do not accept returns for:
- Colour variations due to lighting or screen settings
- Used/Worn/Washed items
- Size issues unless a wrong size was delivered
- Customized or sale items
2. Process for Return
Email us at collectionsmeenakshi6@gmail.com with:
- Order number
- Product images/video
- Reason for return
Our team will review and approve/decline the request.
3. Pickup & Reverse Shipping
- Reverse pickup is arranged for eligible orders.
- If reverse pickup is not available in your area, you may need to ship the item back.
- Shipping charges are non-refundable.
4. Refund Processing
Once the product is received and inspected:
- We will accept return , exchange, replacement and damage with in 3 days of time, once we receive the item, we will replace the item with 3-6 working days,
- Once refund is approved, we will credit the refund amount with in 7 working days
5. Exchange
Exchange is available only for:
- Size replacement
- Same product, same price
Exchange depends on stock availability.
Owner Name : Manjushree N T
